In an unprecedented move by Warner Bros earlier this year, it pulled the PC version of its much anticipated and heavily played game Batman: Arkham Knight. It would seem that they were almost forced to make this move after Steam began issuing refunds to its irritated (and rightfully so) customers for their purchase of the faulty game through their website.
The game console versions have not had any reported problems, but there is speculation that Warner Bros knew the depth of the issues the PC version of their game had, and did not do much to correct it before its release on June 23, 2015. The rumor going around the gaming world is that there were many issues with the game a year prior to release and that some or a lot of those issues were never resolved.
It’s difficult to imagine that even after a year’s worth of work, the game still remained buggy and continued to have performance issues with the graphics, including FPS (frames per second) issues. In September, WB released a rather large patch that was supposed to fix the majority of the issues PC gamers reported. Sadly, it did not.
If you own the PC version of this game . . . our condolences on what could have only been a most frustrating experience. But there is some light at the end of the bat cave. Read the following statement made by Warner Bros:
“We are very sorry that many of our customers continue to be unhappy with the PC version of Batman: Arkham Knight. We worked hard to get the game to live up to the standard you deserve but understand that many of you are still experiencing issues. Until the end of 2015, we will be offering a full refund on Batman: Arkham Knight PC, regardless of how long you have played the product. You can also return the Season Pass along with the main game (but not separately). For those of you that hold onto the game, we are going to continue to address the issues that we can fix and talk to you about the issues that we cannot fix.”
Let me repeat that last part, “. . . and talk to you about the issues that we cannot fix.” This would indicate that they know specifically what issues will never be fixed. Never ever. So run, don’t walk back to that GameStop to get your refund as promised before the December 31st deadline.
Granted, if you’re a strict PC gamer, you will not want to turn around and buy the Xbox or PS4 version of the game, but if you’re that desperate, you certainly could.
